Course curriculum

  • 1

    Welcome to the Course

    • Before we begin...

  • 2

    Chapter 1: Handling New Client Inquiries

    • Lesson 1: Why New Client Calls Matter

    • Lesson 2: Handling a New Client Inquiry

  • 3

    Chapter 2: How to Conduct a New Client Call

    • Lesson 1: Call Examples - Listen & Learn

    • Lesson 2: Practice New Client Script